Refund policy

 

Return & Refund Policy

Order Cancellations

Orders may be cancelled within 24 hours of purchase for a full refund. After 24 hours, your order has been sent to our supplier for fulfillment and cannot be cancelled.

Returns & Refunds

As our products are fulfilled by third-party suppliers, we handle returns on a case-by-case basis. If you have an issue with your order, please contact us within 30 days of delivery at [your email] with your order number and a description of the issue.

We will work with you to find the best resolution, which may include a replacement, store credit, or refund depending on the situation.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with photos. We will resolve it at no cost to you.

Non-Returnable Items

Due to the nature of our fulfillment process, we are unable to accept general returns for items ordered incorrectly or no longer wanted.

Contact Us

Reach out at tmchains100@gmail.com